Privacy Policy

Last Updated: March 24, 2026

Welcome to the ITIL© 4 Mastery ("Application", "App"), operated by Beyond Idea (Beyondidea) ("us", "we", or "our"). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

1. Information Collection and Use

We collect several different types of information for various purposes to provide and improve our Service to you:

• Account Data: If you create an account, we may collect your email address and basic profile information (e.g., via Google Sign-In) to sync your progress.
• Usage Data: We may collect data on how the Service is accessed and used, including quiz scores, study metrics, and device information to improve the app experience.
• Purchase Information: If you purchase a premium subscription, transactions are processed securely through your device's app store (Apple App Store or Google Play) and linked via third-party service providers like RevenueCat. We do not store full credit card details.

2. Data Storage and Security

Your data is securely stored using industry-standard cloud infrastructure (Firebase). While we strive to use commercially acceptable means to protect your Personal Data, no method of transmission over the Internet is 100% secure.

3. Data Deletion

You have the right to request the deletion of your personal data. You can delete your account directly from within the app settings, or contact us to process your request.

4. Third-Party Services

We use third-party services that may collect information used to identify you, including:

• Google Play Services / Apple App Store
• Firebase Authentication & Crashlytics
• RevenueCat (for subscription management)

5. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

6. Contact Us

If you have any questions about this Privacy Policy, please contact our support team at support@beyondidea.app.